Town of Trophy Club - InTouch TM Citizen Relationship Management
Welcome to Trophy Club's Intouch system. This system was designed especially for the Town of Trophy Club's citizens. This service offers citizens the opportunity to converse with the Town of Trophy Club their concerns, requests, suggestions, and complaints. This service allows citizens to create and submit requests on-line via the Internet. For example, if you are experiencing low water pressure in your neighborhood, you may enter this information into the InTouchTM eCRM database. Your inquiry will be forwarded to the appropriate responsible unit / department for corrective action and follow-up. For your convenience, the InTouchTM eCRM database contains over 100 different standard issues / categories to choose from. You may also track and view the status of your request. When a request is submitted, you are given an issue number, which you need along with the phone number entered, in order to track or view the status of your request. It is the Town of Trophy Club's goal to use your requests to streamline the handling of citizen concerns, requests, suggestions, and complaints in the most effective and responsive way. Should you have any questions, please contact the Town of Trophy Club's Information Technology Department: webmaster@ci.trophyclub.tx.us
To submit a request Select a Department / Responsible Unit from the drop-down list. Click the submit button. OR Select a Category / Standard Issue from the drop-down list. Click the submit button.
Select Responsible Unit:	Select Responsible Unit Administration Animal Control Code Enforcement Collection Community Development Finance Fire/EMS Human Resources Information Technology Municipal Court Parks & Recreation Permits and Inspections Police Records Streets Utility Billing Water
Select Standard Issue:	Select Standard Issue... Accident & Offense Report Copies Ambulance Service Animal Adoption Animal at Large Animal Bites Animal Cruelty Animal Euthanization Animal Impound Animal Removal due to Nuisance Animal Sanitation Animal Surrender Animal, Aggressive Animal, Noise Animal, Rabies Vaccination Animal, Registration Animal, Waste Disposal Animals, Excessive Number Animals, Injured or Distress Animals, Lost Antenna Towers Athletic Fields Repair and Maintenance ATT Internet/Telephone/Satellite Issues Board Room Reservations Broken Meter Shut-off Valve Building Codes Building Inspections Requests Building Plan Review Fees Certificate of Occupancy Charter Cable/Internet/Telephone Issues Community Events Community Improvement Association Community Information Condemned Structure Contractor Registration Ditches and Drainage Drainage Problem Complaint Economic Development Electrical and Plumbing Permits Electrical Service/Outages Failure to Pick-up Trash/Recycling Fencing Issues Finance Issues Fire Arms, Discharge of Fire Hydrant Problem Fire Hydrant/Construction Meters Flags Flood Plain Information Food Establishment Sanitation Food Service Without a Permit Food-related Illness Grass and Weeds Hazardous Waste Recycling Home Safety Inspections Human Resource Questions Inspection Tags Insurance Home Inspections Irrigation, Street Medians Lift Station Problems Limbs, Over-hanging Liquor Violations Location, Water or Sewer Main Marquee Information Request Media/General Inquiries Mosquito Treatment Municipal Court Questions Nuisance Ordinance/Code Violations Outdoor Burning Outside Storage Park Maintenance or Repair Parking on Unimproved Surfaces Parking, Overnight Violations Parks, Miscellaneous Permit Expiration Permit Fees Permit Fees - Commercial Permit for Storage/Accessory Building Permit, Driveway Permit, Failure to Obtain Permits Required Police Business, Miscellaneous Police Officer Complaints Pool, Community Public Information, Posting Public Works, Miscellaneous Records Request, Public Sanitary Sewer and Water line Tracing/Locations Sanitary Sewer Back Up Sanitary Sewer Hot Spots Sanitary Sewer Jetting and Televising Sanitary Sewer Line Inspections Sanitary Sewer Main Problems Sanitary Sewer Manhole Overflow Sanitary Sewer Odor Concern Sanitary Sewer Testing Sewer Connection Inspections Sewer Permits Sex Offender Information Sign Repair, Traffic Signs, Illegal or Unsafe Signs, Temporary and Portable Solicitor/Itinerant Merchants Stormwater-Related Issues Street Light Repair Street Repair Street Striping Street Sweeping Substandard Buildings Swimming Pool Water, Stagnant Traffic complaints Trailer/RV parking Trash Pilfering Trash Service Trash, Bulk Trash/Debris Removal Trash/Recycling Trash/Refuse Dumping Trees, Fallen Unsightly Yard Unstandardized Issue Vacation/Security Home Checks Vehicle, Junk Victim's Assistance Voter Registration Water Account, Close Water Account, Name Change Water Leaks Water Meter Box Repair Water Meter\Change-out Water Reconnects Water Service, Request New Water Shut-off Water Tank Overflow Water Taste/Odor Concerns Water Usage/Re-read Request Water, Low Pressure/Volume Water, Main Breaks Water, Miscellaneous Water, Non-Payment Disconnects Water/Sewer Impacts & Tap Fees Water/Sewer Rates Water/Sewer Service, Transfer Water/Wastewater Plant Problems Website Questions/Requests Zoning